Protecting your personal data is Extreme Tour's top priority. This policy explains what information we collect, how we store it, and who we will never share it with.
Extreme Tour ("we", "us", "our") deeply respects your privacy. This Privacy Policy ("Policy") explains how your personal data is collected, used, stored, and protected when you use the extremetour.net website and its associated mobile applications.
This policy governs Extreme Tour's Terms & Conditionsis an integral part of our platform. By using our platform, you agree to this privacy policy. If any part is unclear, reach out to our support team — we're happy to walk you through it.
We believe transparency is the foundation of trust. That's why this policy has nothing to hide — we tell you what we collect, and we're equally clear about what we don't.
This privacy policy is written in plain English so that every user in Bangladesh can easily understand it. If any discrepancy arises between the English and Bengali versions, the Bengali version shall prevail.
Extreme Tour only collects data that is strictly necessary for delivering our services, ensuring security, and meeting legal obligations. Collecting unnecessary information goes against our principles.
| Data Type | Why It's Needed |
|---|---|
| Full Name | For identity verification and account creation |
| Email Address | For contact and security notifications |
| Mobile Number | For OTP verification and payment integration |
| Date of Birth | For age verification (18+) |
| Address | For KYC and payment verification |
| Copy of ID Document | For KYC legal compliance |
Our Assurance: We never store your bank card number, PIN, or password. Payment details go directly to the Mobile Pay/Nagad system — they never reach our servers.
Extreme tour collects your information for a few specific purposes — each one legitimate and aligned with your interests.
To verify your identity, create and manage your account, and prevent fraud.
To securely process deposits and withdrawals and to maintain transaction records.
To detect unusual activity, identify multiple accounts, and maintain platform security.
To resolve your issues promptly and improve the quality of our services.
To analyze the overall user experience and improve the platform.
If the purpose of use changes, we will notify you in advance.
Extreme tour applies the highest industry technical standards to protect your data. For us, data protection is not just a legal obligation — it's a core responsibility.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | Anti-Money Laundering Laws |
| Customer Support Logs | 2 Years | Dispute Resolution |
| Session & Cookie Data | 30–90 Days | Security & Experience |
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Extreme Tour never sells your personal data. However, limited and controlled sharing with trusted partners may occur where necessary to operate our services.
| Partner Type | What Information | Why |
|---|---|---|
| Payment Providers (Mobile Pay, Nagad) | Transaction Amount & Mobile Number | Payment Processing |
| Game Provider | Anonymous Player ID | Game Operations |
| Security Organization | Suspicious activity data | Fraud Prevention |
| Law Enforcement | As required by court order | Legal Obligations |
Every partner operates under a strict confidentiality agreement. They are not permitted to use your data for their own purposes.
Plain & Simple: We do not sell or share your information with advertisers, marketing companies, or any third party for commercial purposes.
The Extreme Tour website and app use cookies and similar technologies. Cookies are small files stored in your browser that help us improve your experience.
You can disable non-essential cookies through your browser settings. Keep in mind that turning off certain cookies may affect the functionality of some platform features.
We do not use tracking cookies for advertising purposes. Your browsing history is never shared with other sites.
Extreme tour gives you full control over your data. You have the following rights:
You can find out exactly what data we hold about you.
You may request corrections to any inaccurate information.
You may request deletion of your data where there is no legal obligation to retain it.
You can opt out of data use for specific purposes.
You can request a copy of your data.
You may lodge a complaint against us with the relevant regulatory authority.
To exercise any of these rights, please contact our support centre. We typically respond within 30 business days.
There is no fee to exercise your rights. However, an administrative fee may apply for unreasonable or repeated requests.
Extreme Tour strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.
If a minor's data enters our system for any reason, it will be deleted and the account cancelled immediately upon notification.
For Parents: If your child attempts to use this platform, please contact us immediately. We also recommend using parental control software.
Extreme tour's servers and data infrastructure may be distributed internationally, meaning your data may be stored on servers outside Bangladesh.
Regardless of where your data is stored, the same high security standards and this privacy policy apply. For international data transfers, we ensure that adequate data protection laws are in place in the destination country.
All data transfers comply with ISO 27001 standards and remain encrypted in transit.
Extreme tour may send you emails or SMS messages about new offers, promotions, and game launches. This is entirely optional.
Even if you opt out of marketing, you will continue to receive important transactional and security-related emails, as these are an essential part of our service.
Extreme Tour may update this Privacy Policy from time to time. When changes are made, we will notify you through the following channels:
Continued use of the platform after any update constitutes acceptance of the revised Policy.
The latest version of this policy will always be available on this page. We recommend checking it regularly.
If you have any questions, concerns, or complaints about this privacy policy, please reach out to our data protection team. We are available around the clock to assist you.
| Contact Methods | Description | Response Time |
|---|---|---|
| Data Protection Email | Privacy@extremetour.net | Within 48 Hours |
| Live Chat | From any page on the site | Instant |
| General Support | Support@extremetour.net | 3–6 Hours |
For requests to delete or correct data, please contact us from your registered account email so we can verify your identity.
Data protection backed by technology and policy — not just promises
Every data transmission between your device and our servers is secured with 256-bit SSL encryption. No one can intercept it in transit.
Extreme Tour never sells your personal data to advertisers or third parties. Our business model is built on the trust of our members.
You may view, correct, or request deletion of your data at any time. Exercising these rights is completely free of charge.
Our data security systems are regularly audited by independent cybersecurity firms. Any vulnerabilities identified are addressed promptly.
Data is automatically deleted once legal retention obligations expire. Your information is not kept indefinitely.
Our privacy policy is written in plain, straightforward Bengali — no complex legal jargon. extreme tour believes every member has the right to know.
Your data is always safe with Extreme Tour. Join today and enjoy a world-class betting experience.