From registration to withdrawal, bonuses to games — get straightforward guides and direct support, all right here.
Popular: Forgot password · Mobile Pay deposit · Using bonuses · Withdrawal limit
Choose a category to find your answer faster
Registration, Login & Password
Mobile Pay, Nagad, Bank
Withdrawals, Limits & Processing Times
Offers, Wagering & Cashback
Loading, Lag & Game History
Verification & Account Security
However you need help, we're here for you
For the fastest resolution, reach out via live chat. Talk to us directly in Bangla.
Online NowSend us a message on WhatsApp and our team will respond within minutes.
24/7 ActiveJoin our Telegram channel for updates and support.
Active CommunityFor complex issues, send us an email. You'll receive a detailed response within 24 hours.
support@extremetour.net
Go to the registration page and enter your name, mobile number, and password. Verify the OTP and your account will be activated instantly.
On the login page, click "Forgot password?" and have an OTP sent to your registered mobile number.
You can update your mobile number from Account Settings. Identity verification will be required.
Upload a photo of your national ID or passport. Your withdrawal limit will increase once verification is complete.
Too many incorrect password attempts will temporarily lock your account. Please contact support.
If you'd like to self-exclude, simply let our support team know. As part of our responsible gaming commitment, your request will always be respected.
Select Mobile Pay on the cashier page, enter the amount, and send payment to the number shown. Save your transaction ID.
Select Nagad or Rocket and follow the same deposit process. Minimum amount is ৳100.
For direct bank transfers, visit the Cashier to view bank details and follow the instructions provided.
You can deposit using USDT or BTC. Copy the wallet address and send the exact amount.
Mobile payments typically arrive within 1–5 minutes. Bank transfers may take 15–30 minutes.
Contact live chat with your transaction ID. Issues are typically resolved within 30 minutes.
Go to the Cashier, click "Withdraw", enter the amount, select your payment method, and confirm.
15 minutes to 1 hour for standard members. Instant payout for VIP members.
Minimum withdrawal is ৳300. The maximum limit varies by level and increases after KYC verification.
Withdrawals may be rejected due to incomplete KYC, unmet bonus wagering requirements, or incorrect payment details.
A withdrawal can be cancelled while it's still pending. Once processed, cancellation is no longer possible.
Identity verification is required for your first withdrawal. Your NID and mobile number must match.
The welcome bonus is added automatically on your first deposit. No promo code needed.
To withdraw bonus funds, you need to wager a specified amount. For example, 10x means ten times the bonus amount.
Cashback based on your weekly net loss is automatically credited every Monday, according to your VIP tier.
Free spins can be used on designated slot games. They are typically valid for 7 days.
Any unused bonus is automatically cancelled once it expires. Make sure to use it before the deadline.
Refer a friend. Once they successfully register and make a deposit, a bonus will be credited to your account.
Clear your browser cache, turn off any VPN, and reload the page. If the issue persists, contact support.
Check your internet connection. Live Casino runs best on a stable, high-speed network.
You can view a full record of all your bets for up to 30 days under "Game History" in the Account section.
Extreme tour is RNG certified. You can verify the outcome of any game using its round ID.
Make sure you're using the latest version of the app. Some games may not run properly on older versions.
Refresh the page. Live odds update in real time; occasional connection drops may cause brief delays.
Enable 2FA from Account Settings. An OTP will be required each time you log in.
Change your password immediately and notify support. Your account will be secured without delay.
Extreme Tour uses 256-bit SSL encryption. Your information is never shared with any third party.
Only use the extremetour.net domain. Do not click on any other links. If something seems suspicious, contact support immediately.
If your account has been suspended for a policy violation, contact support. In most cases, the issue can be resolved through verification.
Create a password with at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols.
Steps for Your First Deposit with Mobile Pay or Nagad
Log in to extreme tour with your username and password.
Click the "Deposit" button in the top right corner, or open the cashier from your dashboard.
Mobile Pay, Nagad, Rocket, or bank transfer — whichever works best for you.
Starting from a minimum of ৳100. Send payment to the number shown and keep your transaction ID.
Once payment is complete, enter the transaction ID in the form. Your balance will be credited within 1–5 minutes.
Simple steps to withdraw your funds
Complete your NID verification before your first withdrawal. This only needs to be done once.
Go to the "Withdraw" tab and select your preferred payment method.
Make sure you enter your own mobile banking number or bank account details correctly.
Review all details and submit. Your request will show as pending.
Funds will be credited to your account within 15 minutes to 1 hour.
All services are running normally
Whether you're placing Sports Betting wagers or playing casino games online, a little help goes a long way. extreme tour believes that a great platform isn't just about game variety — it's about being there when users need support. That's why we built this Help Center, where every user in Bangladesh can get assistance in their own language, their own way.
Whether a user in Dhaka runs into a deposit issue at midnight or someone in Chittagong gets confused during their first withdrawal — extreme tour's Help Center is built for exactly those moments. Our support team is active 24 hours a day, 7 days a week, and can assist you entirely in Bangla.
Many online betting sites in Bangladesh make you wait hours for support, communicate only in English, or send generic template replies that never actually solve your problem. Extreme Tour is different. Our Live Chat agents are real people who understand your issue and can resolve it quickly.
The best part about extreme tour's support is that it's not the usual "submit a ticket and wait" experience. Most issues are resolved right in live chat within 5–10 minutes.
From our experience, most deposit issues are caused by entering an incorrect transaction ID or not contacting support when a payment takes too long. The main reasons for withdrawal issues are incomplete KYC verification and unmet bonus wagering requirements.
Avoid these issues with a few simple steps: complete your KYC right after opening your account, read the bonus terms and conditions, and save the transaction ID for every payment. That alone will prevent 90% of problems before they start.
The extreme tour Android app is built to work with Bangladesh's network conditions. That said, running an older version can cause certain games to malfunction. The fix is simple — install the latest version from the download page.
IOS users can open the extreme tour website in Safari or Chrome and add a shortcut to their home screen. It works just like an app.
Any information you share with support is kept completely confidential. Extreme Tour never shares your personal data with third parties. Learn more: Privacy Policy
If you notice unauthorized login activity or any financial irregularities, act immediately:
