Frequently Asked Questions

Extreme Tour FAQ – Your All questions Answer here

Whether it's registration, payments, bonuses, betting rules, or security – find answers to any question below.

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Account & Registration

Registration on Extreme Tour is completely free and takes just 2 minutes. You'll need: your full name, an active email address, a Bangladeshi mobile number (Mobile Pay or Nagad), and your date of birth. Please note that you must be 18 years of age or older. Register Now →

No. Under Extreme Tour policy, each person may operate only one account. If multiple accounts are detected, all of them may be suspended and balances forfeited.

Your email address and mobile number can be updated from Profile Settings. To change your full name or date of birth, you'll need to resubmit KYC and request the change through support. Name changes are typically processed within 48 hours.

Go to the "Verification" section in your profile and upload photos of both sides of your National ID or passport, along with a selfie. KYC verification is usually completed within 24 hours. Withdrawals are not available until verification is complete.

Yes. You can contact our help center to request account closure or deletion. If you have any remaining balance, please withdraw it before the account is deleted. You can also Responsible Gaming You can select self-exclusion from this page.

Once set, your username generally cannot be changed. In special cases, you may contact our support team for assistance. Choose your username carefully at the time of registration.

No. extreme tour is strictly for users aged 18 and above. Opening an account on behalf of a minor is strictly prohibited. Age is verified during KYC, and any account found to belong to an underage user will be permanently closed.

First, make sure you're entering the correct username and password, and that Caps Lock is off. If that doesn't work, On the login page, Use the "Forgot Password?" button. After 5 failed attempts, your account will be locked for 30 minutes. If you're still having trouble, Help Centreto let us know.

Deposits & Payments

extreme tour currently accepts the following deposit methods:
  • Mobile Pay (most popular)
  • Nagad
  • Rocket (DBBL)
  • Bank Transfer
  • Crypto (Bitcoin, USDT)
Mobile banking offers the fastest processing.

The minimum deposit on extreme tour is just ৳200. To qualify for the welcome bonus, a minimum deposit of ৳500 is required. A deposit of ৳10,000 is recommended to receive the maximum bonus.

Deposits via Mobile Pay and Nagad are typically credited within 1–5 minutes. Bank transfers may take 1–3 hours. Crypto deposits take 10–30 minutes depending on network confirmation. If more than 30 minutes have passed, contact support with your transaction ID.

Log in and go to the "Deposit" section → select Mobile Pay → enter the amount → you'll receive a payment number → send money to that number via Mobile Pay Send Money → submit the transaction ID on the portal. Your balance will be credited within 5 minutes.

Warning: A unique payment number is issued for each deposit. Sending funds to an old number may result in the balance not being credited.

Yes. You can withdraw funds you have deposited. However, if a bonus is attached to your deposit, the wagering requirement must be met first. Deposits made without a bonus can be withdrawn directly.

Extreme Tour does not charge any deposit fees. However, Mobile Pay or Nagad may apply their own transaction fees (typically 1.85%). These fees belong to the payment provider, not Extreme Tour.

Yes. You can deposit using Bitcoin (BTC), Ethereum (ETH), and USDT (TRC20/ERC20). Network fees are borne by you. Funds are converted to BDT at a rate close to the market price and credited to your balance.

Deposit limits vary by payment method. With Mobile Pay and Nagad, the maximum per transaction is generally ৳30,000. Daily deposits of up to ৳1,00,000 are supported. For larger deposits, please contact support.

Withdrawals & Cashouts

Extreme Tour processes payments faster than anyone else in Bangladesh. Withdrawals via Mobile Pay and Nagad are typically completed within 5–15 minutes. Bank transfers may take 2–24 hours. Crypto withdrawals depend on network confirmation times.

The minimum withdrawal is ৳300. Amounts below this cannot be withdrawn. The maximum single withdrawal is ৳50,000, and the daily maximum is ৳2,00,000.

Yes. KYC verification must be completed before your first withdrawal — this is for your own security. The process typically takes under 24 hours. Once verified, all future withdrawals will be processed directly.

First, check your withdrawal history in your profile. If it shows "Processing", please wait. If it has been "Pending" for more than 2 hours, contact us with your transaction ID. Help Centreto get in touch. Our team is available 24/7.

You can make up to 10 withdrawals per day. VIP members are eligible for more. Rather than making multiple small withdrawals, consolidating into one larger amount speeds up processing.

Yes, but to withdraw bonus funds you must meet the wagering requirement. For example, a 30x wagering requirement means you need to place bets totaling 30 times the bonus amount. For details, Terms & Conditionsis available here.

Contact support immediately after submitting your withdrawal request. Cancellation may be possible before processing begins. Once sent, however, the transaction is very difficult to reverse — always double-check the number before withdrawing.

Extreme Tour generally does not charge withdrawal fees. However, payment providers such as Mobile Pay and Nagad may apply their own charges. For crypto withdrawals, network gas fees apply.

Bonuses & Promotions

Your first deposit after registration will automatically unlock a welcome bonus of up to 150%, capped at ৳15,000. A minimum deposit of ৳500 is required to qualify. Latest Promotions here.

The wagering requirement is the multiplier applied to your bonus that determines how much you must bet before withdrawing. Example: a 30x wagering requirement on a ৳1,000 bonus means you need to place ৳30,000 in bets before the bonus becomes withdrawable.

extreme tour offers weekly reload bonuses. Every Monday, regular members receive special reload offers. Additional bonuses are also available during major events such as the IPL and World Cup. Latest Promotions check.

Get up to 10% cashback on your total weekly losses, credited automatically to your account every Monday. VIP members receive a higher cashback rate. No wagering requirement applies to cashback.

Yes. If you'd prefer not to apply a bonus at the time of deposit, simply select the "Deposit without bonus" option. Many experienced players choose this to avoid wagering requirements.

Once you receive a free bet, you'll see a "Use Free Bet" option on the betting slip. Only the winnings — not the stake — can be withdrawn. Free bets are typically valid for 7 days.

Yes. Through Extreme Tour's referral program, you and your friend both receive a bonus when they register using your referral code. You can find your referral code under the "Referral" section in your profile.

First, go to the "Bonus" section and check there — your bonus may be listed separately. If it's not there, contact us with the date and amount of your deposit, Help CentreLet us know and it's usually resolved within 2 hours.

Betting & Gaming

Extreme Tour offers betting on 30+ sports: cricket (IPL, BPL, T20 World Cup), football (Premier League, Champions League, World Cup), tennis, badminton, hockey, basketball, kabaddi, and many more.

Live betting lets you place bets in real time while a match is in progress. Odds update continuously. Go to the Live Betting section, find an ongoing match, click on the event you want, then set your odds and stake.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your stake will be automatically refunded. If a "Cash Out" option is available, you can close your bet at a set value before the match ends.

An accumulator (Acca) bet combines multiple selections into a single bet. You win only if every selection comes in — lose one and the entire bet is lost. The risk is higher, but so is the potential payout.

If a match is cancelled or abandoned (due to rain, natural disaster, etc.), all bets on that event are voided and stakes are fully refunded. In an accumulator, the cancelled match is removed and the remaining selections are used to calculate the result.

The juice (vig/margin) is the bookmaker's built-in cut on every market. At Extreme Tour, the margin on cricket is typically 2–4%. Every betting platform charges this, and Extreme Tour maintains one of the lowest margins in the market.

The minimum bet on extreme tour is ৳10, and the maximum varies by event and market — generally up to ৳1,00,000. For high rollers, High Roller higher limits are available in that section.

Yes. Extreme Tour offers Live Casino (with real dealers) and slots. You'll find Live Blackjack, Roulette, Baccarat, Dragon Tiger, and 500+ slot games. New Games Browse the latest games added to this section.

Security & Privacy

Yes. extreme tour uses 256-bit SSL encryption, two-factor authentication (2FA), KYC verification, and AI-powered fraud detection. Your funds and personal data are protected with the highest level of security.

Extreme Tour does not sell your personal data or share it with third parties without authorization. Your information is used solely for payment processing and legal compliance. For more details, Privacy Policyis available here.

Go to Profile → Security Settings → select "Two-Factor Authentication" → activate using Mobile OTP or Google Authenticator. Once 2FA is enabled, a verification code will be sent to your mobile at every login.

If you receive a login notification from an unrecognized device, change your password immediately. Then log out of all sessions (use "Log Out of All Devices" in Settings). Without delay, Help Centreto let us know.

Accounts with no login or transaction activity for over 90 days may be marked inactive. If an inactive account holds a balance, a monthly inactivity fee may apply. Log in occasionally to keep your account active.

Extreme Tour operates under an international gaming licence. We are committed to fair play, responsible gaming, and transparent payments. For more details, About Usfind it here.

Passwords must be at least 8 characters long. A strong password should include: uppercase letters, lowercase letters, numbers, and special characters (! @ # $ %). Never use your name or date of birth as a password.

Yes. Slots and casino games use certified Random Number Generator (RNG) technology. Sports Betting odds are independently verifiable. extreme tour never manipulates results in any way.

Mobile App

Our Download You can download the Android and iOS app directly from the page. Due to platform restrictions, the app may not be available on the Google Play Store or Apple App Store, so download directly from the site.

Yes. The mobile app includes everything on the website – live betting, casino, deposits and withdrawals, bonuses, and support. The app also offers biometric login and push notifications.

Official only Download Download the APK from the page. Before installing, enable "Install from unknown sources" in your phone's settings — then turn it off again once installation is complete. Do not download from third-party sites.

Start by closing the app and reopening it. If that doesn't work, clear the cache. Install any available updates, then restart your device if the issue persists. If you don't have the latest version installed, Download Download the latest version from the page.

The extreme tour app is available in both Bangla and English. Choose your preferred language from Settings. More languages are planned for the future.

Yes. The Extreme Tour app runs on Android 5.0+ and iOS 12+ devices. Android users can install via APK, while iOS users can install directly. The app is optimized to run smoothly even on low-RAM devices.

VIP Membership

VIP members enjoy: higher bonus and cashback rates, faster withdrawal processing, a dedicated account manager, exclusive events and offers, higher betting limits, and a special birthday bonus. For details, VIP page here.

Earn points through regular betting. Once you reach a set points threshold, your VIP tier upgrades automatically. VIP levels: Silver → Gold → Platinum → Diamond → Elite. Each tier comes with its own exclusive benefits.

VIP points are generally valid for 3 months. Unused points may expire after this period. However, staying regularly active means you won't have to worry about losing points. For details, VIP page available.

High rollers are players who place large-value bets. At Extreme Tour, In the High Roller section, They receive exclusive high limits, dedicated tables, and personalized service.

Your VIP tier may be downgraded if sufficient betting activity is not maintained within a given period. Tier reviews generally take place once every 3 months. Staying regularly active will keep your tier intact.

Once you reach VIP Gold or above, you'll be assigned a dedicated account manager reachable via live chat, email, or phone. Your manager is available 24/7.

Still have questions? We're here to help

If you can't find an answer in the FAQ, contact us directly

Live Chat

The fastest way to get help. Our Bengali-speaking live chat support is available 24/7, with an average response time of 2 minutes.

Email Support

For detailed help with complex issues, send us an email. You'll typically hear back within 2–4 hours. Write to us at support@extremetour.net.

Help Centre

Our full Help CentreYou'll find tutorials, guides, and step-by-step instructions in Bangla.

Responsible Gaming

To keep your gaming in check, Responsible Gaming On this page you'll find options for self-exclusion, deposit limits, and cooling-off periods.

Terms & Conditions

All terms related to bonuses, payments, and betting are covered in detail Terms & Conditions page.

Last Updated

To stay informed about new offers, rule changes, and platform updates, Latest Promotions Check the page regularly.

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Still have questions? Join Today

Sign up for free on extreme tour and enjoy the best betting experience in Bangladesh. Our support team is always here to help with any questions you may have.

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